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CUSTOMER SUCCESS TEAMS

Increase customer retention and growth

Ensure customers can reach you and stay connected at every stage of their journey to improve their experience and increase satisfaction.
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323%

ROI with Calendly – including admin savings

30%

Increase in customer retention

40%

Fewer scheduling emails needed to launch projects
RETAIN AND GROW

Deliver value for lasting partnerships

How you meet makes a difference. Make it easier to connect and build trust with your customers, and use your meeting time to solve and support customers’ needs.

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EASY SCHEDULING AHEAD

Calendly’s features for Customer Success

GAIN A COMPETITIVE ADVANTAGE

Provide distinguished customer service

Grow relationships with 1:1 check-ins, collectively bring your team together to host onboarding, gather a group of customers for training and networking, offer one-off times for a big renewal, and cycle requests to different team members.

See how teams use Calendly →

IMPROVE SUPPORT RESPONSE TIMES

Direct customers to the right person for answers

Deliver fast support by immediately connecting customers who have specific issues with the support specialist or customer advocate who can solve it.

Stay connected with customers →

ENGAGE AT EVERY STAGE OF THEIR JOURNEY

Help customers achieve their goals

Use team pages to empower customers to select from several options to meet with your team, whether they need tech assistance, have a pricing question, or want to schedule user training.
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IMPROVE CUSTOMER HEALTH & NPS

Make each interaction valuable

Set up pre- and post-meeting automations to exceed customer expectations: send meeting reminders, follow-up with resources, request the next check-in, and send a thank-you email with a feedback survey.

Automate reminders and follow-up →

TESTIMONIALS

Real people,real results

Don’t just take it from us. Here’s what some of our happy customers are saying.

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“Calendly has been a key driver in a lot of our growth. It’s really helped us drive our internal efficiency as a company, but also in a customer-facing sense from the first touchpoint all the way through their journey.”

David O’Brien

Head of Success, AgriWebb

Read the case study →

CUSTOMER COMMUNICATIONS

The easiest way to schedule, prepare, and follow-up with your customers

Connect with more customers, whether they come to you or you outreach at key milestones. Deliver an impactful experience, meeting by meeting.
Calendly’s Workflows help automate, standardize, and manage communications that should happen before and after meetings. Plus, you can automatically update customer records with any meeting booked using our CRM integrations.
IMPROVED CUSTOMER ADOPTION & RETENTION

Put your customers on the path to success

THE OLD WAY

Low customer health from:

  • Missing handoffs between Sales & CS
  • Conflicts to schedule intro call
  • Slow support ticket resolution time
  • Engagement drop-off
  • Delays in responding to customers
  • No-shows & cancellations
THE NEW WAY
30% increase in annual retention

Unite the customer lifecycle

  • Seamless team coordination
  • Connect with all stakeholders
  • Round robin to the first available Support Rep
  • Meet at key milestones
  • Offer special times for an urgent need
  • Automatically send reminders & follow-ups

“The time to book meetings is non-existent now. But the biggest benefit for customers is having our CSMs be more prepared, more ready to give answers.”

CHRIS WILLIAMS

Vonage, Head of Customer Success UK and EMEA

MAKE IT YOUR OWN

Automate to accomplish more

Integrate with Salesforce and CRM Tools

Update customer accounts in real-time without spending time on data entry.

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Connect Calendars

Integrate with Google, Microsoft, and Apple and coordinate multiple calendars.


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Embed Calendly

Embed Calendly into your website for one-click booking that increases speed-to-lead.


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Route Customers

Route support requests according to your system's rules and eliminate manual work.

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Create Workflows

Automatically send personalized emails and texts to prospects before and after your meetings.


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Extensions

Download browser extensions to easily add times to email, integrate with LinkedIn, and more.

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Detailed reporting to improveyour recruiting process

Whether you want to track interviews, no-shows, cancellations, or team productivity and bandwidth, the metrics are just a click away.

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MAKE IT YOUR OWN

That’s not all

With scheduling hassles and interruptions gone, your day iscleared for accomplishment.

Control your availability

Add buffers before or after a meeting and use daily limits to cap how many meetings you take.

Use custom branding

Remove Calendly branding and personalize your scheduling pages with your branding for a customized experience.

Share teams pages

Showcase multiple meeting options and allow your invitees to select the meeting they need.

RECOMMENDED FOR TEAMS

Pricing Plans

With scheduling hassles and interruptions gone your day is cleared for accomplishment.

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TEAMS PLAN

$16 /seat/mo

When your team needs to align on a scheduling process and collaborate efficiently.
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Contact Us

When your team needs to align on a scheduling process and collaborate efficiently.
Try for Free

SUCCESS STORIES

Do more of what you do best

Ready for better customer interactions?

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Easy ahead

We take the work out of connecting with others so you can accomplish more.

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